If I order from PRICE CLUB onLine will I be able to order totally
in English and get support in English if I have any problems? |
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The
PRICE CLUB onLine website is fully bilingual and we endeavour
to provide as much English support as possible. Please do not
hesitate to send us e-mails in English concerning your order.

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I don't know how to shop online?
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Please
click here for
a detailed guide.

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Can I order from abroad? |
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At
the present time PRICE CLUB is only able to process orders received
from within Japan.
We
can deliver domestic only.
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What
do I do after I have selected the goods that I wish to buy?
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Our
ordering system automatically send you e-mail which confirms your
order details,after you have made an order.
If any of these details are erroneous, please send an e-mail as
soon as possible to shopping@price-club.co.jp.
If you have an urgent problem, please call PRICE CLUB directly
on 078-857-0321. Our telephone lines are open everyday (except
Tuesday) from 10:30 - 18:00.

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How
do I confirm what I have ordered? |
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After
you have made an order you will automatically receive an email
statement which confirms your order details. Please consult this.
If, after receiving this email statement, you still have some
concerns, please e-mail PRICE CLUB at shopping@price-club.co.jp.

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Is
it possible to make an order as a present for someone else? |
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When
you order, you will be invited to fill in a delivery address for
your order, so you may specify that the order is delivered to
an address other than your own.
If
you require gift-wrapping for any of the goods that you have purchased,
please e-mail info@price-club.co.jp
before you make your order.
This
wrapping service is charged a fee.
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